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Employee Service Behaviour and Human Resources Management Practices

für 53.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
The study aims to explain the relationship between specific HRM practices and employee service behaviour by determining the influence on each other. Specific HRM practices were identified as recruitment/selection, performance appraisal and compensation/benefit and employee service behaviours were defined as extra-role service behaviour and role-prescribed service behaviour. Than attention was given how those practices influence specific service behaviours. The study design was exploratory and mix method approaches were adopted for data collection by conducting semi-structured interviews and questionnaires among the restaurant managers and the frontline employees who were the working in the Irish Hospitality Industry. The findings showed that the HRM practices are significantly positively related to employee service behaviours and performance appraisal has the maximum influence. The study provides the evidence to the HR managers that HRM practices should be given adequate attention and also should be practiced in a fair way so that employees feel justified and could provide the best of their services for the benefit of the organization. ····· 103611121

Identifying Core and Non Core Business Functions

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Over the last decade, new strategies have been explored to look at innovative ways of organising business for competitive advantage. The decision processes currently being used by organisations, when they make their outsourcing decisions, are not adequate for today s business environment. This research uses a Case Based methodology involving five organisations as the primary source of data. This book is divided into three broad areas the first area looks at the core concepts and identified limitations. The second area examines outsourcing for competitive advantage and the third covers how organisations` determine between core and non-core functional areas and the decision process they use to decide what is core and what is not. Using comparative analysis the existing theory is compared with a practical assessment of these organisations, to understand how they identify core and non-core competencies across the functional areas of their business and how and if they are applied within their sourcing strategies. This should be especially useful to professionals and executives responsible for developing outsourcing strategies for their organisation`s. ····· 103611044

Corporate Social Responsibility in Cameroon

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Studies have seen various attempts at explaining the dominance and proliferation of CSR in mainstream business and as a competitive advantage for firms. Various scholars have previously emphasized on the importance of CSR community involvement and development which has been accentuated by ISO 26000 guidelines on social responsibility. Many of these studies however stimulating there are, have often been based mostly on the West with little focused on Africa and Cameroon in particular. Building upon previous researches and in order to gain a deeper understanding of the practices of CSR in Cameroon business environment and culture, a qualitative research has been conducted with a purposeful sample of mid-level ethics, sustainability and CSR managers of four companies alongside an identified group of stakeholders (local community representatives and NGOs) The study which assesses the extent to which community involvement and development as a core principle of CSR as outlined by ISO 26000 is implemented by Cameroonian firms in their CSR quest, proposes recommendations for stakeholders towards a sustainable CSR implementation in Cameroon. ····· 103611017

Determinants of Capital Structure

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Capital Structure refers to the combination of debt and equity utilized in a business. There are different advantages and disadvantages of using both sources of finance, but basically,this combination is determined by different variables most important are size, profitability. Non Debt Tax Shield, tangibility,earning volatility and growth of an organization. This work is based on the data from Karachi Stock Exchange. Tangibility variable was found to be highly significant, which favors the Trade off theory. Size variable does not favor the Trade Off Theory. Profitability fails to confirm Pecking order Theory and Trade Off Theory. Growth variable does not confirm to the Agency Cost Theory and Earning volatility does not support Bankruptcy Cost Theory and Agency Cost Theory. ····· 10361996

Trends in Retailing

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
The book aims at analyzing retail trends in food and grocery at Hyderabad and Secunderabad. It is an attempt to analyse trends in retailing at global, national and twin cities of Hyderabad and Secunderabad. The Indian retailing industry, which was traditionally dominated by small, family-run kirana stores, is undergoing a transition and several trends are emerging. The competition has become so intense that survival of a retailer has become very difficult. Big players and MNCs are foraying into Indian retail map, which till recently has been reigned by a tiny and small retailer with an iota of investment. With increase in shopping options, range of products and increase in awareness levels, the consumer buying behaviour has also witnessed a sea change. The book attempts to understand the emerging trends, factors that are influencing these trends, the impact of these trends on existing and prospective retailers, consumer buying behavioural patterns, marketing strategies adopted by the retailers and the deficiencies and benefits emanating from these trends. The book is an attempt to study the above issues in-depth and in-detail. ····· 10361985

Trust in Superior and Subordinate Relationship

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Being a successful leader requires building strong relationships with subordinates and colleagues, and trust is always a central figure of a functioning relationship. Trust is the glue that keeps relationships together through challenging times and it is the lubricant that gets rid of unnecessary transactional costs and the need for subordinates to protect themselves and their positions. Trust between superior and subordinate enables both parties to perform at their highest level and even overachieve on their tasks and goals. It is essential for organizations at transformative state to maintain the trust relationship between superiors and subordinates. This qualitative study explains how the interactions between superior and subordinate affect the trust relationship and how this can be utilized in business environments. This book gives an insight to the question: How to make subordinates trust you ····· 10361974

Seeking synergy in SME financing

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
`Seeking Synergy in SME Financing`, studies the dichotomous relationship affecting both small-to-medium businesses(SMEs)and business banks. In this publication, the belief that business banks offer excellent services to SMEs is strongly challenged. Against the five critical issues established by SMEs, banks believed they would receive an average of 80.4 per cent. SME customers indicated a mere 19.9 per cent level of satisfaction. A methodology was established and tested in a Australian `Big-4` bank to overcome this impass resulting in an annualised increase in bank income of more than 98 per cent together with a customer satisfaction rating of 89 per cent. This result, established in a period of just 10 weeks, was generated by a change in bankers` attitudes and a strong focus upon the espoused needs of SME customers. Both training time and costs were deemed to have had a minimal impact upon the bank. These outcomes also indicate an evolution of customer satisfaction from `Don`t care` to `Strongly loyal`. ····· 10361965

Cost of Capital and Performance(Relationship Study of Indian Company)

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Finance is the lifeblood of the business. It is well known that finance is required besides the requirement of fixed and working capital for undertaking the program of extension, reorganization or expansion. Now a day market is open and finance are raising through issue of shares, debenture/bond from domestic as well as international capital market in the form of GDR ADR and FCCB and from the wide range of financial institutions. But, the finance is not free of cost. The suppliers of various sources of funds have a charge on the income of organization and this charge on each source capital is known as cost of capital. The present study focused on whether cost of capital has any relationship with financial performance of companies like capital structure. ····· 10361939

Corporate Governance in India

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Corporate governance is an active area of research and public debate in the present context. India being one of the largest emerging markets in terms of the market capitalization with 20 million shareholders it becomes absolutely necessary to protect their interests. In order to protect the large investor base, the Securities and Exchange Board of India (SEBI) has enforced a regulation requiring mandatory disclosure of information and a change in the corporate governance mechanisms of the listed companies vide Clause 49 of Listing Agreement. Hence an attempt has been made to investigate the mandatory and non-mandatory disclosures in Corporate Governance, under Clause 49 of the Listing Agreement, in specific reference to India. This study also provides an empirical validation of increase in corporate performance as a result of proper corporate governance practices. ····· 10361912

Internal Auditing

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
This book is useful for managers and internal audit staff for the formulation of policies, rules and regulations on internal audit performance measurement. Besides, the book is so vital for higher institutions in their teaching and learning process for the formulation of audit staff assessment criteria. Finally this book is also important for young researchers to conduct further research in the field of internal auditing. This study is expected to give the following benefits: Helps predict universities internal audit staffs and managers view on internal audit effectiveness criterion. Internal auditing professionals and professional organizations for formulating training programs for internal auditors to improve the focus and delivery of their services to auditees and customers. University internal auditors use the results of this study to better coordinate and direct their work efforts and reports. Throwing light on what has been a gray area about internal audit effectiveness measures since little has been known about internal auditing. ····· 10361910

Business as usual?

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
This work is a contribution to increase knowledge about public-private partnerships (PPP) in international business. It focuses on partnerships that are stirring into governance issues of the host country: how a MNC and a host government can implement a successful collaboration that aims to promote capacity building in the host country. The case of study is BP in Azerbaijan. It investigates the background and the circumstances that led to the partnership between BP and its host government in Azerbaijan. The thesis resulted into four main findings: (1) the societal background and the morality and virtue of a MNC determine its decision to engage into PPP for capacity building. (2) The MNC and the host government are more willing to engage in partnership if the expected value-added of the cooperation exceed the disadvantages created by the current governance failure. (3) Protection of its investment seems to be a stronger driver for a MNC to enter a PPP aiming at capacity building rather than the wish for stability in the host country. (4) High bargaining power coupled with a persuasive influence act more as stronger driver in engagement to PPP than the support from the industry. ····· 10361876

Business Interest Associations

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
National business interest associations and their behaviour how they organise, mobilize members, aggregate interests, plan access strategies and manage interrelations with public policy decision-makers are influenced by the ongoing worldwide europeanisation of economic and political domains. Initially identified underused potential of the organised business interests by Lithuanian business interest associations confronts the existing scientific notion that business interests are the most organised and active segment of all other interests. The book aims at analysing and explaining, by providing an empirical account, the development, organisation and behaviour of Lithuanian business interest associations at the national and European Union level, and discussing the type of Lithuanian business interest associations one might expect in the future. The book presents the results of the quantitative survey of Lithuanian business interest associations conducted for the first time in Lithuania. ····· 10361858

Comparative study of personal loans in major banks

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
The research is done on a particular loan-Personal Loan, provided by every bank to the general public. The banks that are taken into consideration, uses Enabling Technology to provide valued added products and services to their customers. The objective is to build sound customer franchises across distinct businesses so as to be the preferred provider of banking services for target retail and wholesale customer segments and to achieve healthy growth in profitability, consistent with the bank s risk appetite. These banks are committed to portray a successful level of ethical standards, professional integrity, corporate governance and regulatory compliance. The products are backed by world-class service and delivered to the customers through the growing branch network, as well as through alternative delivery channels like ATMs, Phone Banking, Net Banking and Mobile Banking. The preferred program for high net worth individuals have been designed keeping in mind the needs of customers who seek distinct financial solutions, information and advice on various investment avenues. These banks have grown consistently and are now amongst the leading players in the industry. ····· 10361851

The Determinants of Expatriates` Satisfaction

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
In the era of global competition, role of managers who are sent abroad for temporary assignment has become increasingly important especially for multinationals companies (MNCs). The primary role of an expatriate manager can be conceived as that of a catalyst who secures continuity of MNCs.The main objective for this study is to identify the determinants of expatriates job satisfaction in multinational corporations (MNCs). This study examines the relationship between individual-level factor, cross-cultural adjustment and family influences with expatriates job satisfaction in host country.The findings revealed that cross-cultural adjustment in host country is the important criteria for expatriates job satisfaction. ····· 10361842

Determinants of Customer Switching Behavior

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Customer retention in the banking industry is becoming extremely prevalent as it is being employed to keep existing customers from switching to other banks and to sell them more services.However, empirical studies regarding the determinants of customer switching behavior in commercial banks in Ethiopia in general and in Mekelle Town in particular is understudied. The objective of the book is,therefor, to investigate the determinants of customer switching behavior and examine the effects of price, reputation, service quality,advertisement, involuntary switching, distance and switching cost on customer decision to stay or switch their banks.To examine the relationship between dependent and independent variables and to determine the relative importance of variables, the binary logistic regression model is employed. ····· 10361826

e-HRM Strategies for Recruitment

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
The purpose of this Book is the analysis of the possibilities and difficulties of e-recruitment practices for SMEs in Malaysia, elaborating their effectiveness, and explaining some practical and managerial implications concerning these actions. Statistical analyses and empirical findings expressed here show that the attitudes and opinions of SME executives towards e-recruitment are considered a sub-function of an integrated e-HRM and can be seen as a valued technological improvement in the main critical activities of human resource management. However, findings show that the ability to communicate and deal with a multilingual organizational and working environment is the most important operational benefit of a web-based HRM and e-recruiting system. This technology is seen as a pathway to improving external and internal interactions and communication between job seekers, firms, employees, and other stakeholders, as well as to build data bases to store and recall data. These are the main strategic advantages of a recruitment system for SMEs in Malaysia. ····· 10361768

Derivatives and Market Behavior

für 61.20€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Financial derivatives came into existence in the post-1970. Now currency, debt and equity based derivatives are popular globally. Introduction of derivatives marked a significant development in the history of capital market. However, since the inception of derivatives, issues related to asset pricing, volatility, information flow etc. gained attention from researchers and professionals. Derivatives products despite all its advantages, is widely criticized for market instability even during the current financial crisis. Theoretically, derivatives would add advantages for investors, businesses and economy, provided they are correctly priced and used. Research on impact of derivatives on the underlying market has been undertaken and the conclusions are market and time specific. In Indian, derivatives started in June 2000. As an emerging economy, Indian market has distinct features especially in its regulatory system. Though its newness, volume of derivatives has surpassed that of the spot market. This book is an interesting presentation of market behavior with the inception of derivatives. Market watchers, business students and analysts will benefit out of this book. ····· 10361727

Strategic Planning in HRM and Public Administration

für 40.41€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
This text is a culmination of a graduate research work that investigated the role of strategic planning on organizational development in a bid to address the numerous challenges facing organizations today. Forces such as shifting customer tastes and changing technology among others continue to exert pressure on modern day organizations. This work discusses the role of strategic planning on organizational development and shows the extent to which strategic planning has been utilized in Moi University. It also suggests ways in which strategic planning can be improved so as to enhance organizational development. In addition,the text makes reference to certain aspects of public administration and their role in organizational development. ····· 10361685

Supply Chain Management and Competitiveness

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
This case study is conducted on an industrial firm that has long years of experience in the industry. Supply Chain Management is becoming an integral part of global business operation. The ever changing customers` taste and preferences are among the critical driver for the need to have an integrated Supply Chain Management system through which resources of all kind would flow uninterruptedly and instantaneously across the value chain in a manner that benefits all the involved parties. The investigator has adopted best practices into the framework. The study clearly indicates the significances of an integrated Supply Chain Management for better competitiveness and superior customer services. Hence, it is believed that this book can give a substantial support for readers, particularly students, researchers, and instructors. ····· 10361667

The Future of Outsourcing

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Outsourcing has been one of the primary issues in strategic management. Given the fact of recent downturn economy across the world will make companies more focus on the cost, which is the most important factor in outsourcing decision. As a result, many companies in the world are moving for outsourcing. However, due to some hidden costs of outsourcing, these companies are not generating the anticipated benefits of outsourcing. This research monograph explores the conceptual framework of outsourcing with its pros and cons. It also tries to identify and explain the hidden costs of outsourcing as well as its future prospects and possibilities across the globe especially in a developing county like Bangladesh. ····· 10361663

Principles on Corporate Entrepreneurship and Strategy

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Entrepreneurship Education and PracticeTakes Root on the Global Stage More than at any previous time in history, entrepreneurship education and practice appears to be taking its rightful place on the world stage as central to any nation s efforts to build its economy. A plethora of grassroots organizations across the globe are vying for funding to grow and expand entrepreneurial efforts to meet demand for entrepreneurship s economic benefits. Nations once hostile to individualism, such as Venezuela, India, Russia, and Ecuador, are welcoming new innovative startups. The new emphasis on entrepreneurship stems from a long-held belief in the power of individuals and their ideas. Entrepreneurs and the new businesses they create are the engines of economic growth and job creation, which, in turn, are the underpinnings of stability and opportunity. And with the current world economic crisis, the need to embark on new venture creation is more than welcome. The book entitled Principles on Corporate Entrepreneurship and Strategy is a tool for academics, practioners and students willing to learn and practice corporate entrepreneurship, ethics, prospective and strategy. ····· 10361640

Adoption of Mobile Commerce

für 61.20€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
Mobile commerce in Malaysia is still at an initiative stage, although there have been few essays to investigate the challenges and its opportunities. This book tries to explore mobile commerce usage in Malaysia from the technology acceptance model perspective and to determine the factors that affect this technology among Malaysian users. A review of literature has been accomplished mostly in the mobile commerce sphere. Then, from the adoption theory and TAM perspective, the strength and weakness of this adoption among researchers, developers and end-users who are the targeted group of this research are estimated. ····· 10361584

Employees engagement

für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
An analytical study on employees engagement in Cadbury India ltd. at Malanpur near Gwalior.In 1989, the company started manufacturing operations from its third and newest factory at Malanpur near Gwalior.My object is to study the employees engagement in Cadbury india ltd. Malanpur plant and suggest measure for improvement for the same.Employee engagement refers to building of a high-performance workforce.Company dedicated to building an engaged workforce experience lower turnover,high scale growth, improved customer satisfaction and overall superior business performance.The main objective of the study is to find out initiative that the company is taking, so as to engage operator into work in a better way, which will result in operators showing innovation and creativity into work. ····· 10361524

Training Need Assessment based on Competency Mapping

für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray
This book deals with identification of Training Needs through three types of analysis, Viz. organizational, group and individual. It provides the logical sequence of identifying the Training Needs by measuring the gap in the present level of competencies to make the organization successful: all at a very low cost and with simple process. The book can also be used as learning tool and readymade training material for Managers and Supervisors in a short time. It can be used for both governmental and business organizations. ····· 10361521

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