für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray With the advancement of medical care and treatment, people live longer than before. By 2030, 71.5 million Baby Boomers will be 65 years and older. At that time they will demand products, services, and environments addressing their age-related physical changes (U.S. Department of Justice, 2005). Moreover, both in the U.S. and Taiwan, elderly people were more likely to report having a disability than younger people. The results indicated that respondents were very loyal to a hotel that could satisfy their needs. Moreover, their purchasing behaviors and attitudes were strongly correlated. They always repeated their purchasing behavior and had a positive attitude toward the hotel that can satisfy their needs. It send a message to the hotel operators that even though their facilities may not be able to satisfy disabled travelers, they still have a chance to bring them back as loyal customers, providing the hotel operators can handle their special needs and complaints. ····· 1036118977
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray This study sought to determine factors influencing the growth of small and micro enterprises (SMEs) in Kisumu city of Kenya. The case study was beauty salons. Salons provide employment, contribute to entrepreneurship and innovation,and foster competitiveness. However, they have continually faced difficulties resulting in slowed growth of the sector. Some of the difficulties they face are high taxation, lack of credits, inadequate capital and poor book keeping, stiff competition, poor policies, bad politics, lack of adequate infrastructure, insecurity, bad management, in appropriate personal factors and superstitious beliefs. To this end the study summarizes these factors as monetary, environmental and internal. The study concludes that monetary factors are most critical to the growth of the salons. Finally the study recommends that the government of Kenya should create an enabling financial environment for salons as well courses on business management particularly in book keeping. ····· 1036118962
für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The goal of this research is to analyze and understand the critical factors to take into account when developing policies oriented to create and sustain loyalty in customers. The scope of the research is Small and Medium Sized Enterprises (SME s) mainly those small ones, although some medium sized have been analyzed as well. All the analyzed companies operate in the B2B sector and are based in the geographical area of Catalunya (Spain), making the research very specific and specialized. After a deep analysis of the literature review published mainly in the last 15 years, it has been designed a set of 8 case studies which cover several research techniques like personal interviews with the managers, observation, data collection, surveys and experimentation using simulation software tools. Out of the total 8 companies, 6 of them are small, (between 10 and 49 employees), and 2 of them are medium sized ( between 50 and 500 employees). The conclusions of the research are expressed into the final Model of Customer Loyalty Drivers applied to SME s in a B2B environment . ····· 1036118888
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The core idea of this book is based on causal relationship among psychographic constructs. It is not only useful to find out tourist behavior but also to discover new features or approaches to retain tourists. Since understanding customers is very precise and sensitive issue psychographic constructs can determine to explain tourist behavior based on different situations of lifestyles, personality and other latent variables which are involved to tourists` motivations. Perceptions, expectations, and motivations have been played important roles in decision making as well as they are intervening for estimating the specific travel attributes. Also, there are many academic researches which have been stated variety of relationships among the constructs distinctly. While this study has rigorously distinguished another view from tourist behavior and pursues to explore new causal relationship of psychographic constructs. However, they can act as hubs which can be as a mediator, moderator, and so on. Further, the existences of information are very useful in order to distinguish tourist behavior. ····· 1036118870
für 61.20€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray In this book, we examined the factors (i.e., strategies, contextual factors, antecedents and capabilities) that were assumed to influence the extent to which innovation and ambidexterity occur and how innovation and ambidexterity are likely to be undertaken and executed to generate greater innovation and ambidexterity that resulted in higher business performance and sustainable competitive advantage. We conducted case studies and administered surveys to collect data from American and Chinese companies, and administered survey questionnaires to collect data from Taiwanese companies to answer our main research question how do strategies, contextual factors, antecedents and capabilities foster innovation and ambidexterity Our results provide some intriguing insights into how firms may be able to foster innovation by managing their contextual facilitators and antecedents to enable the effective execution of innovation, knowledge strategies, and multiple types of innovation simultaneously. They also suggest how firms may use the outcome of ambidexterity (i.e., innovation ambidexterity) to generate higher firm performance. ····· 1036118796
für 53.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The student handbook is a product of some years of learning at Universities, working expirience in production company and lecturing on operations management at the University. Its content follows the introduction to operations management based on the knowledge and experience obtained. The student handbook focuses on orienting students at University levels to understand operations management and opportunities in the area of Operations Management. Understanding of different topics of operations management and experience obtained from the Universities and industry prompted me to write this student handbook. The student handbook is aimed at providing supportive materials to students who are taking courses of operations management.The handbook is aiming at providing students basic knowledge on operations management and preparing a student to become a good operations manager ····· 1036118788
für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Strategic Management Text & Cases - A GULF Perspective covers fundamentals of strategic management in an easy and lucid manner. The flag of the Gulf Co-operation Council which represents the Arab oil states of Saudi Arabia, Bahrain, Qatar, Kuwait, Oman and the UAE - commonly referred as GULF is the cover. Designed for graduate and masters level students to learn principal concepts and major practical issues with simple language to enhance understanding even to students whose first language may not be English is the aim. There are eight conceptual chapters and twenty case studies. After Introduction, chapter one is Strategy - Today and Tomorrow, two covers Strategic Planning Process and three is Strategy Tools. Four and five delve with Strategy Formulation, and Strategic Implementation. Chapter six is challenges in Strategic Management, seven is Strategic Management and Globalization and chapter eight is Innovations and Global Organizations. The next part is Case Method and Cases. Taking into account the cultural sensitivity, the cases given are from GULF countries or from organizations with strong presence in GULF to facilitate better learning and contextual understanding. ····· 1036118609
für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray This study explores social and technical aspects of ATM systems in Egypt. A pragmatic research approach using mixed methods with a range of stakeholders was employed. Soft Systems Methodology was used to develop conceptual models. A questionnaire was devised to survey ATM users and collected data was statistically analysed. Semi-structured attributes allowed a more probing study of decision makers in the Egyptian banks and of ATM suppliers. When results were brought together, differences between customers and bank managers were discovered. ATM suppliers emerged as an additional stakeholder with an influential role. In response to the findings, two versions of the conceptual model were drawn, a reduced one reflecting the actual situation, and an expanded one that envisages a situation in which the views of the main stakeholders are taken fully into account. The reduced model emphasises the role of bank managers, recognises the role of ATM suppliers, and reduces the roles of customers and bank staff. The expanded model retains the bank managers perspective as dominant but adds activities that enable that perspective to be tempered by the views of customers and bank staff. ····· 1036118600
für 53.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Traditional financial reporting has over the past decades been supplemented by environmental reporting, and, subsequently, comprehensive sustainability reporting. In 2011, this was taken a step further by the global initiative for integrated reporting. Financial and environmental reporting often do not yet seem to sufficiently recognise the business implications of environmental information or issues. This hampers integrated reporting as well as integration of environmental issues in core business. In order to contribute to the development of guidance for a more integrated way of reporting, this study examined the current practice of relating environmental reporting to financial reporting in selected South African mining companies. The study found that cross-referencing between environmental reporting and financial reporting is very limited, consistency in where and how to disclose information often lacking, and alignment of information in the two reports often inadequate. Apart from some topical issues, little was disclosed on the business implications of environmental information. Recommendations are suggested on how integrated reporting on environmental issues may be enhanced. ····· 1036118580
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray In IT or Business, there are issues that organizations face in their efforts to manage business process regarding the system integrations within its division. Integration of the system is critical for a successful management of business in order to avoid the lack of connection between process design and process execution. The primary purpose of this research book is to design and propose an e-commerce system that has a possibility to improve the current information system of Swiss German University particularly in finance information system. In addition, it might significantly increase the efficiency of the business process transaction. ····· 1036118562
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Emotional labor is the expression of organizationally mandated emotions by service workers during service encounters. The performance of emotional labor is known to benefit service organizations in terms of organizational productivity, repeat business, and service quality. However, it has been found to be detrimental to employee well-being and job satisfaction, particularly when service workers engage in surface acting rather than deep acting. This book provides empirical evidence of the performance of emotional labor and its consequences among Malaysian hotel workers. Surface acting was found to result in emotional exhaustion and decreased job satisfaction, whereas the reverse was true for deep acting. Clearly, deep acting proves to be a more beneficial method to manage work emotions. Additionally, social support (i.e., supervisory support and co-worker support) and job autonomy could buffer the negative consequences of emotional labor. A crucial message for hotel managers is that education and training with regard to the performance of emotional labor may be necessary to help employees learn how to provide sincere hospitality. ····· 1036118554
für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Today`s organisations are bedevilled with various challenges, inclduing but not limited to leadership scandals and management malfesance at top levels making researchers question the existing and known leadership theories while at the same time looking for the kind of leadership model that could best suit the challenges faced by the world at this time. Authentic leadership has been suggested by researchers and practitioners to be the kind of leadership relevant for positive and desirable organisational outcomes in a turbulent and challenging time, as in our world today. This book presents how leaders and followers interpret and define the authentic leadership construct from their perspective in a cross-cultural setting ····· 1036118551
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The book, Sequence and Consequences of Corporate Actions is designed to equip Business Managers with the theory and practice of business policy and strategy. It is divided into thirty two units and presented in easily comprehensible language. The book indicates that the purpose of Business Policy includes the integration of the knowledge gained from various functional areas of Management, the adoption of a generalist approach to problem solving, and the understanding of the complex inter-linkages operating within an organization as they get linked to changes in the external environment. Students in tertiary institutions will equally find the book useful. ····· 1036118498
für 53.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Change Management is a critical part of every organization and due to the expansion in organizations, the level of change increases. For managing change every organization has its own methods and to facilitate those methods Management Information Systems (MIS) are used, with more integrated module which collectively supports changes. Moreover Systems implemented in any organization have to be flexible in order to accommodate the rapid advancements and changes. Nowadays organizations are becoming successful because of proper implementation and optimal use of ERP system. Current study evaluates six dimensions, that support change management for successful ERP implementation. Dimensions are Top Management Support, User Involvement & Resistance, Vendor Consultants, Technology Infrastructure, Education & Training and Project Management. Some necessary questions were devised on these dimensions for study purpose and pilot tests, surveys and interviews were conducted. Later on, the gathered data and derived results were analyzed. ····· 1036118479
für 53.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray This publication contains six articles on qualitative research, primarily in the areas of social science, business and management, and human resource development (HRD). In recent times, it would appear that qualitative research has gradually started to become more popular than quantitative research in these areas of research. Having said this, however, the papers are not entirely restricted to qualitative research. The second paper, for example, refers to mixed methods research, which incorporates both qualitative and quantitative research, while the final paper concerns research on social capital . The editors and authors of the papers are all academics or doctoral candidates/intending academics. This volume should be of particular interest to theses examiners, doctoral supervisors, and students, particularly those interested in qualitative research in these areas. ····· 1036118464
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Everyone knows that doing a business in a country without knowing its culture leads to failure. Over the last few years due to influence of globalization, the necessity of trade among the countries is more than before. The Middle East countries play an important role among the South East Asian countries as their target markets. The South East Asia is also a good market for the Middle East Countries to export their products. So knowing the culture of the people of these two regions and the effect of the culture on their shopping value is compulsory. The main objective of this study was to examine the role of Hofstede`s cultural dimensions as antecedents of shopping value. Secondly, an examination of whether differences in shopping value existed between cultures, based on cultural dimensions. Survey was conducted to collect data from people of two countries: Iran and Malaysia. The analysis and result of this study can be useful for both lecturers and business men. ····· 1036118407
····· lezzter Preis 44.10€ ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The high rate of microbusiness failure has been at least partly attributed to increased poverty levels and worsening economic situation within underdeveloped economies. Based on Fiedlers s theory of strategic contingency, i explored the perceptions of microbusiness owners to identify what causes microbusiness failure within underdeveloped economies. The emerging themes included lack of strategic planning and leadership skills,lack of financing, poor infrastructure and marketing, corruption, harsh environmental conditions, competition, tribalism or negative ethnicity, rural-urban migration, bad business location, among others. The findings could be used as a basis for business management and development that can offer local entrepreneurs sources of information regarding the causes of microbusiness failure and ways to prevent future failures. Implications for social change include implementing strategies that may help to prevent or reduce microbusiness failure. ····· 1036118355
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The ability to develop and manage effective networks is a crucial entrepreneurial skill necessary for the formation and maintenance of a new enterprise. Social networks have been known to influence entrepreneurial success, given that they provide access to resources. However, relatively less attention has been paid to the networks of female entrepreneurs in general and even far less in developing nations. Theories that emerge from a liberal western context may not apply in traditional nations such as, Iran. Hence, when studying female employment or entrepreneurship, it is imperative to understand the underlining cultural and socioeconomic factors that without a doubt influence these women and their economic activities. This book therefore, presents important insights with regards to the networking activities of female business-owners in Iran and the ways in which these women utilize their networks for the advantage of their companies. The analysis should be particularly useful for scholars conducting research on female entrepreneurship. Also, for women entrepreneurs that hope to start-up a business in Iran as well as numerous similar cultural contexts. ····· 1036118350
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Empirical research on trust among Russian speakers from the Former Soviet Union was not keeping pace with theoretical developments in the field. I viewed it as a significant limitation and thought that information covering both trust issues and consumer behavior of the Russian speakers from the Former Soviet Union would serve as a valuable source of information and vehicle for advancing the literature. The dominant approach emphasizes different classifications of trust including implications for marketers for developing marketing strategies specifically tailored for Russian speakers from the Former Soviet Union. While not all Russian speakers from the Soviet Union behave in the same way, there are similarities of language, culture, way of life and thinking that are significant factors in making comprehensive conclusions in this research. ····· 1036118250
für 71.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray Financial statements purport to be decision-useful. However, managers can manage the financial statements thereby impairing their credibility and misleading the stakeholders. Financial statement management is likely to be more pervasive in banks due to the presence of greater incentives and scope. But the implications of the same can be far reaching as loss of public confidence on banks can lead to liquidity crunch threatening the stability of the entire financial system of a country and spreading the contagion beyond. The potential to manage the books can be expected to be higher in Indian banks due to poor transparency.Further government ownership and social controls make the case of Indian banks very unique. This work examines the books of Indian banks for potential income smoothing, capital management, tax minimization and dividend stability focusing on accrual based or real action based tools.It also discusses interdependence and the role of economic factors in the use of these tools. Regulators, Accounting authorities, professionals and academicians will find the book very useful, particularly in the context of Basel norms and fair value accounting lately introduced in India. ····· 1036118192
für 74.61€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray The present study presents a review of selected regional/national level cluster policies in SE Europe. A combination of both qualitative and quantitative analyses were adopted to capture different perspectives on cluster policy conditions. Based on results from 47 in-depth structured interviews with cluster managers spread across different SE Europe countries/regions (Albania, Austria, Bulgaria, Croatia, Greece, Hungary, three Italian regions (Emilia Romagna, Marche and Veneto), Romania, Serbia, Slovakia and Slovenia), and discussions from representatives of policy makers, a systematic review of cluster framework conditions has been presented. They cover six main cluster development areas: cooperation and networking financing sustainability innovation and R&D new skills and jobs creation, and regional specialisation. Such study, reviewing the cluster framework conditions, evaluating the impact of policy measures/initiatives for the emergence, growth and excellence of clusters in the SEE area, is an innovative contribution to the setting up of evidence-based cluster policies in the SEE regions. ····· 1036118185
für 44.10€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray There is positive relation between job satisfaction and life satisfaction, in service organization customer retention and defection are highly dependent on how front-line employees deal with the customers deal with customers, satisfied employees are more likely to be friendly and responsive, According to a recent surveys and Job dissatisfaction among public employees poses a serious problem can be avoided, Employees commitment is a valuable asset. It has a strong correlation with job performances. The findings of the employee satisfaction survey will tell you exactly how much more important one issue is over another so that you can focus your performance improvement initiatives appropriately. In analyzing the data, we can define and refine issues that need addressed, such as overall job satisfaction, professional fulfillment, employee motivation and commitment, likelihood to stay with the organization, pay level, corporate goals and objectives. Survey results can be segmented by employee position, length of employment, full-time vs. part-time, etc. ····· 1036118169
für 61.20€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray CRM is a comprehensive business and marketing strategy that integrates technology, process and business activities around the customers. CRM builds on the philosophy of relationship marketing that aims to create, develop and enhance relationships with carefully targeted customers to maximize customer value, corporate profitability and thus shareholders value. CRM has evolved from business concepts and processes such as relationship marketing and the increased emphasis on improved customer retention through the effective management of customer relationships. The present book is an attempt to explore strategic aspects of CRM practices and implementation in service organizations at Business and Organizational leavel in Indian Environment.The book addresses current scenario ,future perpectives and problems in implementation of CRM in service organizations. ····· 1036118120
für 49.41€ kaufen ···· Rheinberg-Buch.de - Bücher, eBooks, DVD & Blu-ray V usloviyah nacelennosti kompanij na rost takih pokazatelej jekonomicheskoj deyatel`nosti kak pribyl` i proizvoditel`nost` ih rukovodstvo nechasto zadumyvaetsya o racional`nom ispol`zovanii resursov okruzhajushhej sredy i vliyanii kompanii na jekologicheskuju, jekonomicheskuju i social`nuju situaciju v regionah ee prisutstviya. Aktivnye dejstviya po uluchsheniju vliyaniya kompanii na jekologiju i obshhestvo nachinajut predprinimat`sya v osnovnom posle sozdaniya kakih-libo ogranichenij v zakonodatel`stve, posle krupnyh avarij ili znachitel`nyh vybrosov zagryaznyajushhih veshhestv v okruzhajushhuju sredu, a takzhe pered vyhodom kompanii na krupnuju birzhu. Odnako slozhivshayasya korporativnaya praktika mozhet privesti k nepopravimomu ushherbu kak okruzhajushhej srede i sovremennomu obshhestvu, tak i budushhim pokoleniyam ljudej i samoj kompanii. Kompanii dolzhny razvivat`sya ustojchivo - na blago vsem nastoyashhim i budushhim jekonomicheskim i social`nym sub#ektam. Pri jetom naibol`shij jekonomicheskij jeffekt prineset sistemnoe vnedrenie ideologii ustojchivogo razvitiya, kotoroe mozhet byt` osushhestvleno putem sozdaniya v kompanii sistemy ustojchivogo korporativnogo razvitiya. ····· 1036118117· 1 · ::::: · 54 ·· 55 ·· 56 ·· 57 ·· 58 ·· 59 ·· 60 · ::::: · 64 ·
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